The 5-Star Guide to Interpersonal Skills Training
Interpersonal skills training usually gets attention right after a preventable incident. A patron argues at the gate because their ID won't scan. A guest complains that a guard was rude when giving directions. A contractor gets frustrated at sign-in and pushes back on site rules. None of these moments starts as a major security issue. […]
5 Essential Violence Prevention Strategies Your Venue Needs
Violence prevention strategies start with a hard reality. In Australia, 13% of people aged 18+ experienced physical or threatened physical assault in the previous 12 months, and 7.3% experienced sexual violence according to reporting cited in this Australian violence prevention analysis. For venue operators, event organisers, hospitality managers, builders, retailers, and corporate employers, that shouldn't […]